I’m sorry to announce that Karen will be stepping down, at her initiative, as Debt Centre Manager. Karen really loved the role of Debt Coach, helping those in need with her compassion and commitment. However, the associated role as Manager of the Debt Centre took her outside her comfort zone. Although I and the rest of the team thought she was doing brilliantly in both roles, the situation was not helped by our unwittingly heaping tasks onto her, so increasing the pressure on her to deliver. Karen’s COVID did not help but it would be inaccurate to say that was the root cause. On that, Karen is recovering slowly but steadily: nevertheless some COVID symptoms remain and she would value our prayers. We all wish Karen every success in whatever God has in store for her.
Nic and the Debt Centre team